HBE Yakabit

The rebrand, explained — four decades of internet and business phone service brought under one roof and one name, by the people who have run it the whole time.

Trading since 1984

• Internet and business phone from one company
• One bill, one number, one team

If you would rather hear it than read it: six minutes on how HBE Internet became HBE Yakabit, and on what has stayed exactly the same throughout. Visit our website www.hbeyakabit.com and click on the 'Videos' in the top menu and see and hear all about who we are and what we do. Business Phones with over 80 custom feature options, branded and owned Softphones for your on the move needs, along with High Speed 5G wireless Internet for all your Business needs. Call today (870) 423-6223.

Why do Customers stay with us

Our engineers have 30 years of wireless internet experience and understand every major wireless technology available in today's market. HBE Yakabit is committed to delivering the five-star service you deserve.

While many vendors can sell you internet service, dependable ongoing support is what sets HBE Yakabit apart as one of the best in the business.

In today's fast-moving telco and internet industry, companies must always be evolving. HBE Yakabit is honored to have you stop by our new website to see all the new services and products we have to offer today.

Owner and Founder Randall Fowler established Professional Satellite Services Inc. from his home 42 years ago. At age 30, Randall put his career as a Master Machinist on hold to sell and service large satellite dish systems.

Adapting, again and again

Over the years, the company has continually adapted as technology changed — from large satellite dish systems through home theater, dial-up and DSL, to a tower-based wireless network. Today, HBE Yakabit offers service through all three major MNO 5G cellular carriers, along with HBE Yakabit Business VoIP Phone service.

Randall remains active in day-to-day operations and is excited about the company’s latest developments. Recently, HBE Yakabit developers, together with company engineer Alex Ivie, built a new enterprise-level VoIP PBX with modern, industry-leading features. The company also worked with Odoo developers to consolidate fragmented customer databases into one central CRM hub, helping streamline customer service.

In the future, Randall looks forward to turning the company over to younger family members and a trusted mix of longtime HBE Yakabit team members.

Alex Ivie

Engineering Department Lead

• Communications engineering degree
• 35 years with HBE Yakabit

The Engineering Department is led by Alex Ivie, who has more than 35 years of engineering experience. Alex holds a communications engineering degree and has spent decades helping build the HBE internet network.

Alex oversees engineering across HBE Yakabit, from wireless residential and business internet customers to the management and development of the company’s new Business Phone PBX. He also leads the design and deployment of custom VoIP business phone networks for clients, including IVR systems and client-specific features. Alex has been with HBE Yakabit for 35 years. He is a valued and trusted team member, as well as a close friend of the company owner.

HBE Yakabit and Alex have been in a partnership for over 35 years

• The HBE internet network:  Decades of build-out and engineering ownership.
• Wireless residential internet:  Engineering across the residential customer base.
• Business internet:  Service engineering for business customers.
• Business Phone PBX:  Management and development of the company’s new platform.
• Custom VoIP networks:  Design and deployment for individual clients.
• IVR & client-specific features:  Call flows built to each client’s requirements.

Floy Fowler

Chief Financial Officer & Co-COO

• Licensed pharmacist background
• FCC compliance oversight

Floy Fowler serves as the company’s CFO and Co-COO. She joined HBE Yakabit in 2020 and has been with the company for six years. As the VoIP division expanded, FCC regulations and compliance requirements became increasingly complex, creating the need for focused financial and regulatory oversight.

The CFO role is demanding, and Floy’s background as a licensed pharmacist has helped her excel in a position that requires precision, organization, and attention to detail. She is articulate and thorough in managing her responsibilities.

As CFO, Floy oversees company finances, departmental budgets, insurance requirements, and other obligations needed for a company the size of HBE Yakabit. She also helps ensure policies remain aligned with partnership requirements. The HBE Yakabit team rests easy knowing Ms. Fowler is serving as comptroller.

• Company finances
• Departmental budgets
• Insurance requirements
• FCC & regulatory compliance
• Partnership requirements

 

Beth Green

Head Administrator · Co-COO
Res. Sales & Marketing

• Started at 16
• Leads the administrative branch

Beth Green leads the administrative branch of the company. She began working for HBE Yakabit during summer school breaks when she was 16 years old. Fourteen years later, she serves as Head Administrator, Co-COO, and heads up residential sales and marketing.

Like many members of the HBE Yakabit team, Beth wears many hats. She also works closely with the CFO to ensure marketing efforts are coordinated correctly and remain in compliance with company requirements. Her professional management skills help keep the team organized, efficient, and effective.

• Sales:  Managing the sales function.
• Marketing:  Creating and coordinating most marketing efforts.
• Installation scheduling:  Getting crews and customers on the same calendar.
• Installation paperwork:  Keeping it moving smoothly through the system.
• Customer database integration:  Helping new customers integrate properly into company databases.

Robert Beaman

Lead Tech · Tower Climber · Business Phone Technician

• Leads the field service division
• Nearly 15 years

Robert Beaman leads the HBE Yakabit Field Service Technician division. He has been with the company for nearly 15 years and fills several important roles — Field Service Technician, Tower Climber, Business Phone Technician, and any other role needed to support the team.

• Tower climbing
• Business phone support
• Field troubleshooting
• Technician training
• Company inventory
• Vehicle inspection & fleet maintenance

 

Nathan Holloway

Contractor · EON Services, Founder & Owner

• 8+ years with HBE Yakabit
• Former Field Service Manager
• Trusted contractor

Nathan Holloway worked with HBE Yakabit for more than eight years, advancing to the role of Tech Field Service Manager. As he launched EON Services, HBE Yakabit supported his transition into business ownership and continues to rely on Nathan and his firm for contract work.

 

Matthew Buckler

Tech · Field Service Technician

• Newest team member
• 5+ years in the field
• Pole climbing

Matthew has more than five years of experience as a field service technician for one of the nation’s leading cable, telephone, and internet providers. As the newest member of the HBE Yakabit Field Service Team, he brings extensive experience installing cable modems, VoIP telephones, and a wide range of internet services.

William Juneau

Sales Manager

• Decades in wireless internet
• Newest to the administrative team

HBE Yakabit is fortunate to have a Sales Manager with William’s expertise and extensive industry experience.

William’s experience in the wireless internet market spans decades. He has worked for several years with two of the largest wireless internet service providers (WISPs) in a multistate region, including one of the largest WISPs in the United States.

He has led multiple sales teams, some with more than 10 representatives. He is known for his leadership and his broad knowledge of the internet and VoIP markets.

HBE Yakabit is excited to welcome William to the team. His industry experience and knowledge are second to none.

• Sales leadership: Leading sales teams, some with more than 10 representatives.
• Wireless internet (WISP) market: Decades with two of the largest WISPs in a multistate region.
• Internet & VoIP markets: Broad knowledge of both.